At ownyourbrand.gr, we are committed to protecting and respecting your privacy. Η παρούσα Πολιτική Προστασίας Δεδομένων περιγράφει αναλυτικά τις πρακτικές μας σχετικά με τη συλλογή, χρήση και προστασία των προσωπικών σας δεδομένων, σύμφωνα με τον Γενικό Κανονισμό Προστασίας Δεδομένων (GDPR) της ΕΕ.

1. Collection and Processing of Personal Data

1.1 Data We Collect Directly from You:
– Identity information (first name, last name)
– Contact information (email, phone number, address)
– Account information (username, password)
– Communication data with customer support

1.2 Data Collected Automatically:
– IP address
– Device type and operating system
– Browser type
– Pages you visit
– Time spent on the website
– Location (country/city)

2. Purposes of Data Processing
We process your personal data for the following purposes:

2.1 Core Functions:
– Creating and managing your user account
– Providing our services
– Processing support requests
– Sending important updates about our services

2.2 Service Improvement:
– Analyzing user behavior
– Optimizing the website
– Conducting customer satisfaction surveys
– Developing new services

3. Cookies and Tracking Technologies

3.1 Types of Cookies We Use:
– Essential cookies: For basic functionality
– Functional cookies: For a personalized experience
– Analytics cookies: For statistical purposes
– Advertising cookies: For targeted advertising

3.2 Cookie Management:

You can manage your cookie preferences through:
– Your browser settings
– The cookie preferences control panel on our website

4. Data Sharing and Transfer

4.1 Sharing with Third Parties:
We share your data only with:
– Cloud service providers
– Data analytics companies
– Payment service providers
– Marketing partners

4.2 International Data Transfers:
When transferring data outside the EU, we ensure an adequate level of protection through:
– Standard contractual clauses
– Privacy Shield certification
– Binding corporate rules

5. User Rights
You have the following rights:

5.1 Fundamental Rights:
– Access to your data
– Rectification of inaccurate data
– Erasure of data (“right to be forgotten”)
– Restriction of processing
– Data portability
– Objection to processing

5.2 Exercising Your Rights:
To exercise your rights:
– Send an email to ownyourbrand.sales@gmail.com
– Fill out the contact form on our website
– We respond to requests within 30 days

6. Data Security

6.1 Technical Measures:
– Data encryption
– Firewalls
– Access control
– Regular data backups

6.2 Organizational Measures:
– Staff training
– Security policies

– Access audits
– Incident response plans

7. Data Retention
– We retain your data only for as long as necessary
– For active accounts: Throughout the duration of the relationship
– For inactive accounts: 24 months
– For legal obligations: In accordance with applicable law

8. Contact

8.1 Data Protection Officer:
– Email: ownyourbrand.sales@gmail.com

8.2 Supervisory Authority:
Hellenic Data Protection Authority
– Website: www.dpa.gr
– Tel.: +30 210 6475600

9. Policy Updates
We reserve the right to modify this policy. Any changes will be announced on our website and, where required, your consent will be requested.